Legal Notice

This Legal Notice identifies the business responsible for Owlify and explains the legal conditions that apply when accessing, browsing or interacting with the Owlify website.

Last updated: 26 July 2026

01 Website operator

The website owlify.co.za is operated under the trading name Owlify by Owl Innovations.

Company registration number: 2026 / 344120 / 07.

Owlify supplies creator equipment, mobile-content accessories, microphones, stabilisers, lighting equipment, gaming accessories and related technology products.

References on the website to “Owlify”, “we”, “us” or “our” refer to the legal entity operating the Owlify store.

02 Electronic-commerce disclosures

Owlify aims to make the information required for an informed electronic transaction available through its product pages, checkout and store policies.

This information may include:

• The identity and legal status of the supplier.
• Product descriptions and important characteristics.
• Product prices and applicable delivery costs.
• Available payment methods.
• Estimated processing and delivery periods.
• Applicable terms, guarantees and consumer rights.
• Return, exchange and refund procedures.
• Privacy and payment-security information.

Owlify’s other store policies form part of the information provided for electronic transactions and should be read before placing an order.

03 Use of the website

Visitors may use the Owlify website for lawful personal shopping, product research, order administration and customer-support purposes.

Visitors may not:

• Attempt to gain unauthorised access to the website or customer accounts.
• Introduce viruses, malicious software or harmful code.
• Interfere with the website’s checkout, security or payment systems.
• Use automated systems to overload, damage or disrupt the website.
• Submit fraudulent orders, payment claims or fabricated evidence.
• Impersonate Owlify, an Owlify representative or another person.
• Use the website for unlawful, abusive or deceptive conduct.

Owlify may take reasonable steps to restrict access, protect customers or report suspected unlawful activity where permitted by law.

04 Intellectual property

The Owlify name, logo, website presentation, original graphics, advertisements, product-page designs and written material are owned by or licensed to Owlify.

Website content may be viewed, saved or printed for personal, non-commercial shopping purposes.

Without prior written permission, no person may:

• Copy or reproduce Owlify branding for commercial use.
• Present Owlify content as their own work.
• Create a false impression of association with Owlify.
• Remove copyright, trademark or ownership notices.
• Republish substantial portions of the website.
• Use Owlify content in an unlawful or misleading manner.

Product names and trademarks belonging to manufacturers or other third parties remain the property of their respective owners.

05 Product and website information

Owlify takes reasonable steps to ensure that product descriptions, photographs, prices, compatibility information and store policies are accurate and understandable.

Minor colour differences may occur because display screens, lighting and device settings reproduce colours differently.

Battery duration, wireless range, charging time and other performance information may vary according to usage conditions, device compatibility and normal manufacturing tolerances.

These ordinary variations do not permit Owlify to misrepresent a product or supply goods that materially differ from the description accepted by the customer.

06 Website availability

Owlify takes reasonable steps to maintain a functional and secure online store.

The website may occasionally be unavailable or operate more slowly because of:

• Planned maintenance or software updates.
• Hosting or telecommunications interruptions.
• Payment-provider or courier-system interruptions.
• Cybersecurity protection measures.
• Circumstances outside Owlify’s reasonable control.

Owlify does not guarantee uninterrupted access at every moment, but will take reasonable steps to restore normal operation.

This section does not exclude liability for conduct or an interruption for which Owlify is legally responsible.

07 External services and links

The Owlify website may use or link to third-party services, including:

• Payment gateways.
• Courier and parcel-tracking platforms.
• Social-media platforms.
• Customer-review or communication tools.
• Analytics and website-hosting services.

Third-party platforms may operate according to their own terms, privacy policies and security procedures.

A link to an external website does not necessarily mean that Owlify controls or endorses every statement, product or service available on that website.

Owlify remains responsible for its own legal obligations and will not use a third-party service to unlawfully avoid those obligations.

08 Electronic communications and records

Customers may communicate with Owlify electronically through the contact channels published on the website.

Electronic records may include:

• Orders and order confirmations.
• Payment and refund notifications.
• Delivery and tracking updates.
• Return and warranty correspondence.
• Customer-support and complaint records.
• Website acceptance records and transactional communications.

Customers should retain important order confirmations, invoices, delivery notices and return correspondence for their records.

Owlify may retain electronic transaction records for the periods required or permitted by applicable law and legitimate business needs.

09 Privacy and personal information

Owlify may process personal information for purposes including:

• Processing and fulfilling orders.
• Confirming payments and preventing fraud.
• Arranging delivery and providing tracking updates.
• Responding to customer enquiries and complaints.
• Administering returns, refunds and product claims.
• Complying with legal, accounting and regulatory requirements.

Personal information is handled according to Owlify’s Privacy Policy and applicable South African data-protection law.

Owlify may request reasonable proof of identity before releasing, correcting or deleting personal information.

10 Security notice

Owlify uses reasonable measures and appropriate third-party services to protect electronic transactions and customer information.

Customers should immediately report suspicious websites, messages or social-media profiles claiming to represent Owlify.

Reports may be sent to owlinovations@gmail.com .

11 Liability and statutory protections

To the maximum extent permitted by law, Owlify will not be responsible for loss caused solely by:

• A visitor’s unlawful or fraudulent use of the website.
• Misuse or unauthorised modification of a product.
• Use of a product contrary to clear safety instructions.
• An incompatible third-party accessory contrary to disclosed compatibility requirements.
• An external service or interruption outside Owlify’s reasonable control, where Owlify has not breached a legal duty.

Nothing in this Legal Notice excludes or limits liability for:

• Fraud or fraudulent misrepresentation.
• Gross negligence.
• Unsafe or defective goods where statutory liability applies.
• A failure to meet legally required payment-security obligations.
• Any other liability that may not lawfully be excluded.

12 Complaints and dispute resolution

Owlify aims to investigate customer complaints promptly, fairly and in plain language.

A complaint should include:

• The customer’s full name and contact details.
• The relevant Owlify order number.
• A clear description of the issue.
• Relevant dates and supporting information.
• The remedy or outcome being requested.

Formal complaints may be sent to owlinovations@gmail.com with the subject line Formal Customer Complaint.

Customers are encouraged to provide Owlify with a reasonable opportunity to investigate and resolve the matter.

Nothing prevents a consumer from approaching an appropriate consumer authority, ombud, tribunal or court where that remedy is available under South African law.

13 Governing law

This Legal Notice and the operation of the Owlify website are governed by the laws of the Republic of South Africa.

Any dispute will be dealt with by an authority, ombud, tribunal or court having jurisdiction under applicable South African law.

Nothing on this page requires a consumer to surrender a statutory dispute-resolution right.

14 Changes to this Legal Notice

Owlify may update this Legal Notice to reflect legal, operational, security or website changes.

The revised version will be published on this page with an updated date.

Changes will apply prospectively unless applicable law requires otherwise.

An update will not retrospectively remove a statutory consumer right that has already arisen.

15 Related Owlify policies

This Legal Notice should be read together with Owlify’s other policies: